Returns & Exchanges

RETURNS & EXCHANGES

Due to the nature of cosmetic products and for hygiene reasons, we do not accept returns or exchanges on opened or used products unless the item is:
- Received damaged or defective
- Incorrect item delivered.

Claims for damaged or incorrect items must be raised within 48 hours of delivery with photographic evidence sent to our official email or WhatsApp.
We reserve the right to assess each claim individually.