By accessing or purchasing from our Website, you acknowledge that you have read, understood, and agreed to these Terms of Use.
All products displayed on our Website are subject to availability. We reserve the right to modify or discontinue any product without prior notice.
We are committed to protecting your privacy. Personal data collected through our Website will be handled in accordance with our Privacy Policy.
Last updated: May 2025
1. OVERVIEW
This website is operated by NYLA Cosmetics. By visiting, browsing, or purchasing from this site you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.
2. ELIGIBILITY
By using this website you confirm that you are at least 13 years of age. Orders placed on behalf of minors must be completed by a parent or guardian.
3. PRODUCTS
All products are subject to availability. We reserve the right to discontinue any product at any time without notice. Product colors and shades may appear slightly different on screen due to monitor and device settings — we make every effort to accurately represent our products through photography and descriptions.
4. PRICING
All prices are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes. NYLA Cosmetics reserves the right to change prices at any time without prior notice. Price changes will not affect orders that have already been confirmed.
5. ORDERS
Once an order is placed you will receive a confirmation via email or WhatsApp. This confirmation does not guarantee acceptance of the order. NYLA Cosmetics reserves the right to cancel or refuse any order for reasons including but not limited to product unavailability, errors in pricing, or suspected fraudulent activity.
6. PAYMENT
We accept the following payment methods:
All transactions are processed securely. NYLA Cosmetics does not store your payment information.
7. SHIPPING & DELIVERY
Orders are processed within 1 to 2 business days. Standard delivery across Pakistan takes 3 to 5 working days. Delivery timelines are estimates and may vary due to courier delays, public holidays, or circumstances beyond our control. NYLA Cosmetics is not liable for delays caused by third-party courier services.
Free shipping is available on orders above Rs 1,500. Shipping charges for orders below this threshold will be displayed at checkout.
8. RETURNS & EXCHANGES
Due to the nature of cosmetic products and for hygiene reasons, we do not accept returns or exchanges on opened or used products unless the item is:
Claims for damaged or incorrect items must be raised within 48 hours of delivery with photographic evidence sent to our official email or WhatsApp. We reserve the right to assess each claim individually.
9. DISCOUNT CODES & PROMOTIONS
Discount codes are valid for a limited time only and may not be combined with other offers unless explicitly stated. NYLA Cosmetics reserves the right to withdraw or modify any promotion at any time.
10. INTELLECTUAL PROPERTY
All content on this website including but not limited to images, copy, logos, product names, and brand assets are the property of NYLA Cosmetics and may not be reproduced, distributed, or used without written permission.
11. LIMITATION OF LIABILITY
NYLA Cosmetics shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the value of the order placed.
12. GOVERNING LAW
These terms and conditions are governed by the laws of Pakistan. Any disputes shall be subject to the jurisdiction of the courts of Karachi, Pakistan.
13. CHANGES TO TERMS
NYLA Cosmetics reserves the right to update these terms at any time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.
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